Brighter was named Best UK Agency at the recent micebook Awards. We shine the spotlight on the team’s winning entry…
Brighter’s mission is all about creating unique connections and unforgettable experiences, with no drama.
Over the past year, the specialist events division of Clarity Business Travel has organised and executed more than 100 successful events in the UK and almost 30 destinations abroad. That equates to more than 100,000 delegates at its events, whether they’ve been in-person, hybrid or remote.
These range from hosting 15,000 people over a fortnight at Southampton University for 18 summer graduations to delivering an award-winning conference for 60 delegates for One Global Travel in South Africa.
Brighter invests in its people which ultimately ensures clients get the best customer service, evidenced with an exceptional employee satisfaction rating (+93) – the highest within Clarity, and a client retention rate of 98%.
The company encourages employees to take a day off every year to volunteer at a local good cause and (across the wider business) has raised nearly £90,000 for Macmillan Cancer Support, with staff taking part in sponsored hikes and skydives, as well as other fundraising events
All members of the team underwent sustainability training which helped Brighter achieve the ISO 20121 in sustainable event management, and achieve recognition in micebook and event:decision’s inaugural Power30 Most Sustainable Agencies UK list.
The agency’s meetings management software Meetingspro has been developed in-house and enhanced to display the team’s venue accreditations, drive better booking behaviours and support customers’ objectives.