Incentive travel, prize and fulfilment agency Cloud Nine Incentives is growing its full service offering with the appointment of Emma Coleman to the newly created role of director of events.

Joining from BCD Meetings & Events, Coleman will harness her 20+ years’ experience in global events across multiple sectors to drive Cloud Nine’s events division forward, an important strategic pillar for the agency.

“As Cloud Nine Incentives enters its 13th year, it’s critical we continue to innovate and deliver excellent service. Growing our events team means we can offer a ‘one stop shop’ to clients,” said founder and director Michael Chambers.

“I am delighted to welcome Emma to the Cloud Nine team. Her wealth of events experience and passion for exceptional service levels will help steer the agency into its next chapter.”

Coleman added: “I am delighted to join Cloud Nine Incentives, a leader in their field working with some fantastic brands. Their ethos of curating standout experiences alongside providing excellent customer service aligns perfectly with my own passion for events.

“My role, leading the strategy and development of the events offering, sparks a new chapter for Cloud Nine and I’m delighted to be involved at the beginning of this exciting journey.”